IT Technical Specialist/Consultant
Role:
IT Technical SpecialistLocation:
LA Palma, CAMinimum 12+yrs experience MandatoryJob Description1) Provide strategic planning and oversight of the client's IT program.a) Identify trends in the use of IT for municipal service delivery. Identify solutions to supportCity strategic goals and objectives.i) Identify critical integration issues based on current projects and future initiatives.ii) Recommend policies, procedures, and standards for implementation and use of IT.iii) Provide input and review of Requests for Proposals (RFP) related to IT services.Assist with vendor negotiations on IT projects.iv) Provide recommendations for additional services to provide enhanced IT serviceswhen needed.v) Assist City with yearly budget recommendations, identifying hardware and softwareneeds, and recommending equipment and software upgrades.2) Provide desktop/laptop, phone, and network support to City staff, consultants, and contractors. a) Desktop/Laptop Support:
i) Document and track all help desk tickets whether received from ticket tracking system, phone input, email, or in-person.ii) Ensure that a list of software and hardware inventory, license, and warranty expirations is kept current.iii) Provide ongoing hardware maintenance of the LAN(s) consisting of all computers, servers, printers, and other peripherals.iv) Provide system upgrades including but not limited to:
(1) Operating system upgrades(2) Application upgrades(3) Hardware upgrades(4) Virus protection(5) Spam filteringv) Coordinate resolution of software issues with software vendor.vi) Provide support for the City s document imaging and scanning systems, GIS applications, and other applications as identified by the City.vii) Ensure efficient daily operation of PCs, printers, and network.b) Phone Supporti) Provide Mobile Device Management of all City-issued mobile devicesii) Provide support the Mitel VOIP Telephone Systemc) Network Administrationi) Provide regular review and evaluation of the City s network to ensure optimumoperations and security.(1) Network access including but not limited to:
(a) New user account creation.(b) Disabling or deleting obsolete user accounts. (c) Assigning security permissions.(d) Issuing VPN access.(e) Vendor account creation.6) Provide reports within specified timeframes.7) Provide quality information services and technological deliverables.8) Develop mechanisms for improving the client's utilization of its current technological resources.9) Improve the overall cost-effectiveness of City-wide operating expenses and capital outlays associated with technological services.10) The Contractor shall support special one-off projects. (i.e. IT Room Improvements, Office 365 Migration)If interested please send resumes to IT Technical Specialist/Consultant Recommended Skills Document Imaging Help Desk It Service Management Maintenance Microsoft Office Mobile Device Management Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n4v460s5g9dzwlkfn', 'ExternalApply-j3n4v460s5g9dzwlkfn'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
IT Technical SpecialistLocation:
LA Palma, CAMinimum 12+yrs experience MandatoryJob Description1) Provide strategic planning and oversight of the client's IT program.a) Identify trends in the use of IT for municipal service delivery. Identify solutions to supportCity strategic goals and objectives.i) Identify critical integration issues based on current projects and future initiatives.ii) Recommend policies, procedures, and standards for implementation and use of IT.iii) Provide input and review of Requests for Proposals (RFP) related to IT services.Assist with vendor negotiations on IT projects.iv) Provide recommendations for additional services to provide enhanced IT serviceswhen needed.v) Assist City with yearly budget recommendations, identifying hardware and softwareneeds, and recommending equipment and software upgrades.2) Provide desktop/laptop, phone, and network support to City staff, consultants, and contractors. a) Desktop/Laptop Support:
i) Document and track all help desk tickets whether received from ticket tracking system, phone input, email, or in-person.ii) Ensure that a list of software and hardware inventory, license, and warranty expirations is kept current.iii) Provide ongoing hardware maintenance of the LAN(s) consisting of all computers, servers, printers, and other peripherals.iv) Provide system upgrades including but not limited to:
(1) Operating system upgrades(2) Application upgrades(3) Hardware upgrades(4) Virus protection(5) Spam filteringv) Coordinate resolution of software issues with software vendor.vi) Provide support for the City s document imaging and scanning systems, GIS applications, and other applications as identified by the City.vii) Ensure efficient daily operation of PCs, printers, and network.b) Phone Supporti) Provide Mobile Device Management of all City-issued mobile devicesii) Provide support the Mitel VOIP Telephone Systemc) Network Administrationi) Provide regular review and evaluation of the City s network to ensure optimumoperations and security.(1) Network access including but not limited to:
(a) New user account creation.(b) Disabling or deleting obsolete user accounts. (c) Assigning security permissions.(d) Issuing VPN access.(e) Vendor account creation.6) Provide reports within specified timeframes.7) Provide quality information services and technological deliverables.8) Develop mechanisms for improving the client's utilization of its current technological resources.9) Improve the overall cost-effectiveness of City-wide operating expenses and capital outlays associated with technological services.10) The Contractor shall support special one-off projects. (i.e. IT Room Improvements, Office 365 Migration)If interested please send resumes to IT Technical Specialist/Consultant Recommended Skills Document Imaging Help Desk It Service Management Maintenance Microsoft Office Mobile Device Management Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n4v460s5g9dzwlkfn', 'ExternalApply-j3n4v460s5g9dzwlkfn'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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